Privacy Policy

Who We Are

Our website address is: www.hinab.shop. HiNab is a Pakistan-based modest fashion brand redefining elegance for young women — offering stylish, high-quality hijabs, niqabs, and modest dresses that let you express your faith with confidence and grace.
For any privacy-related concerns, you can contact us at: info@hinab.com.

What Personal Data We Collect and Why We Collect It

We collect personal data to enhance your experience, process orders, and improve our services. This includes:

• Personal Data: Name, email, phone number, shipping and billing addresses.
• Transaction Data: Purchase history, payment details (processed securely by third-party payment providers).
• Technical Data: IP address, browser type, and cookies to optimise website performance.

We collect this data for order fulfilment, customer support, marketing (with consent), and website analytics.

Comments

When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.

Media

If you upload images to our website (e.g., for reviews), avoid images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

Contact Forms

We collect data from contact forms for customer service purposes. This includes name, email, and message content. We do not use this data for marketing unless you opt-in.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Analytics

We use Google Analytics to track website traffic and improve user experience. You can opt out of analytics tracking using Google’s opt-out tool.

Who We Share Your Data With

We only share data with third-party services essential to running our business:

• Payment processors
• Delivery partners
• Analytics services

We ensure these partners comply with data protection standards.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Your data may be stored on secure servers outside Pakistan, in compliance with international data protection laws.

How We Protect Your Data

We implement:

• SSL encryption for secure data transmission
• Regular security audits
• Limited access to personal data by authorised staff only
  

Data Breach Procedures

In case of a data breach, we will:

• Notify affected users within 72 hours
• Take immediate action to secure data
• Report the breach to authorities if necessary
  

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third-Party Data Sources

We may receive data from:

• Advertising partners (e.g., Facebook, Instagram)
• Shipping and payment services
  

Automated Decision Making

We do not use automated profiling or decision-making that affects user rights.

Industry Regulatory Disclosures

We comply with local business regulations and international data protection standards.

Contact Information

For privacy concerns, contact: info@hinab.com